If you have purchased a Travel Pass, you may be able to cancel rides within it, either returning credits to your pass or giving you a voucher through email for another ride.
Follow these steps to cancel / opt out of a ride
Go to My Rides
Find the Pass that you want to cancel rides from and click into it
Click on the date that you want to cancel
Depending on the pass you have, you'll either be asked to confirm opting out or you'll see a Cancel button that will remove you from the service(s)
All done! 👍
📌 Please note that you can cancel your ride up until 5 minutes before the coach departs your stop.