If you have purchased a Travel Pass, you may be able to cancel rides within it, either returning credits to your pass or giving you a voucher through email for another ride.
Follow these steps to cancel / opt out of a ride
- Go to My Rides
- Find the Pass that you want to cancel rides from and click into it
- Click on the date that you want to cancel
- Depending on the pass you have, you'll either be asked to confirm opting out or you'll see a Cancel button that will remove you from the service(s)
- Click Confirm
All done! 👍
📌 Please note that you can cancel your ride up until 5 minutes before the coach departs your stop.