Bookings

Everything you need to know about making bookings, editing and opting into rides

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21 articles in this collection
Written by Liam Grimes and Te Manu Boynton

Repeat Bookings

Book rides for a week more quickly, how to book onto services
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Written by Te Manu Boynton
Updated over a week ago

Using your NatEx pass with Zeelo to BHX4

How to use your NatEx pass with Zeelo to and from BHX4
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Written by Liam Grimes
Updated over a week ago

Auto Top-up

Everything you need to know about the Auto Top-up feature
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Written by Liam Grimes
Updated over a week ago

How to book / edit ride times for my Zeelo - Amazon Travel Pass

Learn how to book onto or edit your coach times
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Written by Liam Grimes
Updated over a week ago

How do I find which stop is best for me?

pick-ups, pick ups, stops, drop-off, drop off
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Written by Te Manu Boynton
Updated over a week ago

How do I use my Avara linked account?

Everything you need to know about your Avara Zeelo Service
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Written by Liam Grimes
Updated over a week ago

How far in advance can I book onto rides from within my Travel Pass?

When do you release dates for my Travel Pass?
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Written by Te Manu Boynton
Updated over a week ago

What is a ride?

Journeys, rides, trips
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Written by Te Manu Boynton
Updated over a week ago

What different types of passes can I buy?

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Written by Te Manu Boynton
Updated over a week ago

How do I suggest a new stop for Zeelo to run?

Register interest, suggesting a stop, suggesting a route, why can't I see the route I want?
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Written by Te Manu Boynton
Updated over a week ago

How do I use my Academy linked account?

Man City Academy, MCA, Arsenal Academy, Brighton Academy
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Written by Te Manu Boynton
Updated over a week ago

How do I cancel a ride I've booked onto for a Travel Pass?

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Written by Te Manu Boynton
Updated over a week ago

When is the latest I can make a booking?

Make a booking
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Written by Te Manu Boynton
Updated over a week ago

What is Zeelo's refund policy?

Refund policy, refunds, canceling
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Written by Te Manu Boynton
Updated over a week ago

How to book onto / edit ride times within a Travel Pass?

Learn how to book onto or edit your coach times
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Written by Te Manu Boynton
Updated over a week ago

I bought a Season Travel Pass. Which rides am I booked onto?

Full Season Travel Pass
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Written by Te Manu Boynton
Updated over a week ago

How do I get a receipt?

Tickets and receipts
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Written by Te Manu Boynton
Updated over a week ago

How do I purchase or repurchase a Travel Pass?

Step by step guide on how to purchase or repurchase (top-up) a Travel Pass
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Written by Te Manu Boynton
Updated over a week ago

How do I book on to rides with a Travel Pass?

Step by step guide to opting in to rides with Travel Passes
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Written by Te Manu Boynton
Updated over a week ago