We usually do our best to choose an obvious and convenient pickup location, but sometimes, you may be unsure where to wait for the shuttle.
On the Rider App (iOS & Android)
Open the Homescreen
Check your upcoming rides and find the trip for today
A purple link highlights your pickup
Click on the link to open a map to help locate the pickup point.
On the Website:
Open "My rides" once you are logged in
Your bookings are listed when you scroll down the page
On each booking, you can tap the link to open the pickup or drop-off location
A map will open showing the pickup
If you do not have to book, but are still unsure where you will be picked up from, and you need to scan your pass to board.
On the Rider App:
Open your Travel Pass on the homescreen
Select the timetable button
Select a pickup & dropoff to check the stop location
On the Web-app:
Open "My rides" once you are logged in
Select your Travel Pass
Select the timetable button
Select a pickup & dropoff and use the [Map] button to open a map showing the stop location
If you do not have to book or scan, and you can "just board" your transport
On the Rider App:
Select the "See timetable" button on the Program page.
A timetable screen will open. Tap on "Pick-up stop" to open a map and list of all pickup stops available on this Program.
Select a stop on the map, in the list or search around your address, and check if the location is convenient to you.
On the Web-app
Select the "See timetable" button on the Program page.
Select a pickup & dropoff and use the [Map] button to open a map showing the stop location