If you’ve purchased a Ride Bundle ( if offered), you can easily cancel or edit the time of your rides. Depending on the bundle type, this may either return credits to your pass (if you’ve bought a set number of rides) or allow you to reschedule the ride for another date or time.
If you have purchased a single/return trip, these can be moved but will not be refunded
You can click here and see a step-by-step guide on how to cancel/move a ride, or follow these steps to cancel/opt out of a ride.
Go to the travel pass.
Go to the trip and tap change
Choose the 3 dots at the top right-hand corner
Tap cancel booking and confirm changes
To edit your trip to another time /date
Go to the travel pass
Go to the trip and drop down the "select the time" box
Tap confirm changes
All done! 👍
📌 Please note that you can cancel your ride until 5 minutes before the coach departs your stop.