There are several pass types available on the Zeelo platform. It's important to note that your employer or school will decide which passes are best suited to the program so you may not have all available.
Ride bundles
This pass type allows you to buy a certain amount of credits to use. A bundle (in any specified amount) is a preset amount of rides that can be used flexibly.
1 ride in a single direction = 1 credit.
These will have credits and can be purchased in top-up amounts that vary in quantity, for example 10, 20, 50 or 100 ride credits.
To read about making changes / cancel booking when using a Ride bundle, read this article.
To read about the option to activate Auto-Top up to automatically add credits to your Ride bundle, read this article.
Travel passes
Travel passes allow you unlimited travel within a period of time (these pass dates are shown when booking). For schools for instance they tend to cover a full term or academic year.
Once purchased you can then use to book trips for all the days included in the specified date range.
Typically for School Travel Passes, the school prefers the "Auto-booking" setting to be turned on, which means students are automatically booked on every day.
Typically for Commute Travel Passes bookings need to made manually since we don't know what time you'd prefer to travel on!
📌 Please note that "booking rules" for each individual Travel Pass may vary but should be specified when purchasing the Travel Pass on the booking page.
Single/ Returns (also referred to as "Day Pass")
These allow you book one-off trips on a specific day & time.
They can be on the same day or different days. They cannot be cancelled but they can be rescheduled for another day if your plans change, as long as you change them before the cut-off time. More about cut-off time in this article.
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