How do I purchase a pass/book a seat - Business

You can click here for a step-by-step video on how to book a seat, or follow the steps below:

Go to zeelo.co or download the Zeelo app.

In the search box, enter your employer name, passcode or click on the link you have been given in recent communications.

You’ll see options, ticket types vary depending on your employer's requirements

Select your pick-up stop and drop-off location, then choose your preferred booking type (Travel Pass, Return, or Single).

Click cotimue to payment, and you’ll be taken to the payment page.

Follow the prompts to pay via card.

If you want to purchase a Single, Return trip, simply log into your account and go to My Rides. From there, you can select specific ride/trip times

Once your booking is confirmed, the mobile number registered to your account will receive a 45-minute advance notification before departure. This notification will include the vehicle description, registration number, and a live link to track the vehicle.

The driver will scan you onboard using a QR code, which can be found on your email confirmation or on your bookings located in the my rides section on your account

If your plans change and you need to cancel your ride, you can do so via the app or website up to 5 minutes before departure. This will prevent the driver from expecting you. If you have booked a single/return ticket, this will not be refunded.