In the unlikely event, that your bus is running late; we will notify you as soon as there is a delay and live tracking will still be available where possible.

We will keep you updated throughout the delay, please make sure you have both a mobile number and email address on your account and push notifications turned on in the app as most updates are sent by push/SMS.

If you have any questions please complete this form and someone from our customer care team will be in touch usually within 24 hours