Can I buy a temporary pass for my child for a different route?
What to do if your child needs to use another route as a one-off (e.g., sleeping at a friend's or other personal circumstances)?
If your child temporarily needs to use another route that they don't already have a pass for. We can help make the necessary changes for you.
In most cases, if your child holds an Annual/Term pass, we can move the existing booking. However, this does depend on seat availability and your school's policy.
Please get in touch with our team as soon as possible, so there is no disruption to your child's travel. This article will assist you on the best way to contact our team.