How do I delete my payment card details?

Using the Mobile App or Web App

At present, the rider app and web app (browser) do not offer an option to remove a saved payment card once it has been added. This means that any card you’ve previously used will remain stored in your account.

However, you still have control over which card is used for future purchases. When buying a pass at checkout, you can select and set a different card as your default payment method. This ensures that your preferred card is used for subsequent transactions, even though older cards remain saved in the system.

We understand that managing saved payment methods is important, and we may consider improvements to this feature in future updates.

Please note: If you are using an Apple iOS device, Apple Pay is also available, where you can select the card you wish to use.

Frequently Asked Questions (FAQ)

Can I remove a saved payment card from my account?
No, currently there is no option to remove a saved payment card from the rider app or web app.

How can I change which card is used for payments?
You can choose a different card during checkout when purchasing a pass. The card you select can be saved for future purchases which will replace the card you currently have saved.

Will my old cards still be visible?
Yes, previously added cards will remain saved in your account, even after you switch your default card.

Can I add a new payment card?
Yes, you can add a new card at checkout when making a purchase.

Will this feature be updated in the future?
While there’s no confirmed timeline, improvements to payment management may be introduced in future updates.

How do I delete my payment card details?

This Article will help you understand how to update your payment card details at the checkout.

Using the Mobile App or Web App