1. By using our webpage
Use your browser to access our website zeelo.co
Locate the booking page. Use the search bar located at the top of the screen and type in your organisation name or the passcode. You can also use the direct link sent in recent communications (if applicable).
2. By using our Rider App
Upon opening the App, you can create an account or skip this step
Tap on the Search icon in the Tab bar at the bottom
Use the search bar at the top of the screen and type in your organisation name or passcode, or click the direct link to locate the booking page.
Select your organisation name from the search results list to access the program.
Can't find your program in the Search results?
There might be several reasons why you can't find your program in the list of results:
Check the spelling or the keywords you used. Usually, the transportation program name is the name of your organisation.
If your program does not appear in the Search results, it could be because the organisation uses a five-digit passcode or a direct link to make the program private.
Check the communications you have received for a mention of a 5-digit passcode from Zeelo or your organisation.
Once you have retrieved the passcode, type it in the search bar, and the program will appear in the search results.
Read next
Do you need further help?
Did this answer your questions? If not, you can fill in this form and someone from our customer care team will be in touch within 24 hours, if it is urgent then please follow steps on this article here