I want to see my child upcoming trips to and from school
In order to see your son or daughter's bookings, please make sure you are logged in using the email address used to make the pass purchase.
Have you opened the Zeelo App or Web-app but cannot see the bookings / pass / trips you were expecting? Here's what to do:
1. Check you are logged in
- On the rider app, open the Account tab and check if you are logged in or not. If you're not, tap the Log in button at the bottom of the screen.
- On the web-app, if you see "Log in" in the header, it means you aren't logged in yet. Tap the button to log in.
Make sure you log in using the same email address used to purchase the pass. Otherwise you will not see any passes in the rider app or the web-app.
2. Access your child's pass and bookings
Purchases of a Travel Pass or Ride bundle:
- On the rider app, the Travel Pass or Ride bundle purchase for your child will be listed on the homescreen. If any bookings have already been made (either by you or automatically) they will be displayed at the top of the homepage in a scrollable carousel.
- On the web-app, the Travel Pass or Ride bundle purchase for your child will be listed in "My rides" (you can see this link in the header once you have logged in). If any bookings have already been made (either by you or automatically) they will be displayed at the bottom of the page when you scroll down.