Several pass types are available on the Zeelo platform. Your employer will determine which passes are best suited for the program, so you may not have access to all of them.
Ride bundles
This pass type allows you to buy a certain number of credits. A bundle (in any specified amount) is a preset amount of rides that can be used flexibly.
1 ride in one direction = 1 credit and a return trip = 2 credits
These can be purchased in top-up amounts that vary in quantity.
This article explains how to activate Auto-Top-up, which automatically adds credits to your Ride bundle when your balance is low.
Single/ Returns (also referred to as "Day Pass")
These allow you to book one-off trips on a specific day & time.
They can be on the same day or different days. They cannot be cancelled but they can be rescheduled for another day if your plans change, as long as you change them before the cut-off time. More about cut-off time in this article.
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