We’re excited to have your family join us, and we’re here to make their school transportation for the next academic year safe, reliable, and stress-free.
To help you get started, we’ve put together some quick resources:
How do I purchase a pass/book a seat - This is a Guide on how to book and manage your ticket/travel pass options.
How to Follow Your Ride - Allow up to 3 followers to track your child's vehicle's location, and stay informed every step of the way.
How do I share my login with my child - We don't currently have child accounts; however, follow this link to find out how your child can access the QR code that enables them to ride.
Auto top up for Ride Bundles - This allows the system to automatically top up your credit bundles once they get low.
Paying by Direct Debit - If offered, this allows flexibility in paying for your child's travel.
How do I switch direction if I have bought a one way pass - A simple guide on how to change the direction of a one-way pass.
Day of Travel: Each rider has a digital travel pass with a unique QR code for boarding. Riders must show the QR code each time they board, and our drivers will scan it to confirm the trip.
Tracking Your Vehicle: A Step-by-Step Guide – A simple guide to monitor your vehicle’s progress and ensure you're always in the loop.
What to do if my child is not attending school - If your child is ill or unable to attend school, follow this guide.
Please note - If you have purchased an Annual/Term pass, the trips will not be scheduled on your app until nearer the start of the academic year, and they will be automatically booked once the trips are published. If you have opted to pay by Direct Debit, the first monthly payment will be taken between September 1st and 5th, 2025.
Please browse all the articles on the help page and reach out if you need any support. We’re here to make your journey smoother every step of the way!