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Managing my bookings
Everything you need to know about making bookings, editing and opting into rides



General Assistance
How do I book/cancel trips?
What different types of passes can I buy?
How do I find which stop is best for me?
Can I suggest a new stop?
Can I book the same journey on different days?
Is there a feature to automatically top-up my rides?
How far in advance can I book onto rides from within my Travel Pass?
How do I get a receipt?
What is Zeelo's refund policy?
How do I cancel a ride I've booked onto for a Travel Pass?
How do I use a promo code?
How to move or cancel a trip