Zeelo Help Center
Go to Zeelo
All Collections
Managing my bookings

Managing my bookings

Everything you need to know about making bookings, editing and opting into rides

11 articles
Liam Grimes avatarCale Pissarra avatar
Written by Liam Grimes and Cale Pissarra

How do I book/cancel rides?

What is a ride? How do I book/cancel a ride? When is the latest I can make a booking?
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

What different types of passes can I buy?

Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

How do I find which stop is best for me?

pick-ups, pick ups, stops, drop-off, drop off
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

Can I suggest a new stop?

Register interest, suggesting a stop, suggesting a route, why can't I see the route I want?
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

Can I book the same journey on different days?

Book rides for a week more quickly, how to book onto services, repeat bookings
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

Is there a feature to automatically top-up my rides?

Everything you need to know about the Auto Top-up feature
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

How do I get a receipt?

Tickets and receipts
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

What is Zeelo's refund policy?

Refund policy, refunds, canceling
Liam Grimes avatar
Written by Liam Grimes. Updated over a week ago

How do I use a promo code?

Apply a promo code to your pass purchase
Cale Pissarra avatar
Written by Cale Pissarra. Updated over a week ago

Troubleshooting

2 articles
Liam Grimes avatar
Written by Liam Grimes
Zeelo Help Center
  • Facebook
  • Twitter
  • LinkedIn