Managing my bookings
Everything you need to know about making bookings, editing and opting into rides
11 articles
Written by Liam Grimes and Cale Pissarra
How do I book/cancel rides?
What is a ride? How do I book/cancel a ride? When is the latest I can make a booking?Written by Liam Grimes. Updated over a week ago
What different types of passes can I buy?
Written by Liam Grimes. Updated over a week ago
How do I find which stop is best for me?
pick-ups, pick ups, stops, drop-off, drop offWritten by Liam Grimes. Updated over a week ago
Can I suggest a new stop?
Register interest, suggesting a stop, suggesting a route, why can't I see the route I want?Written by Liam Grimes. Updated over a week ago
Can I book the same journey on different days?
Book rides for a week more quickly, how to book onto services, repeat bookingsWritten by Liam Grimes. Updated over a week ago
Is there a feature to automatically top-up my rides?
Everything you need to know about the Auto Top-up featureWritten by Liam Grimes. Updated over a week ago
How do I get a receipt?
Tickets and receiptsWritten by Liam Grimes. Updated over a week ago
What is Zeelo's refund policy?
Refund policy, refunds, cancelingWritten by Liam Grimes. Updated over a week ago
How do I use a promo code?
Apply a promo code to your pass purchaseWritten by Cale Pissarra. Updated over a week ago