Booking Management & Accessing My Booking Page
Booking Management
- Why have I been charged twice for my pass?
- Why is my payment not working?
- Can I use my remaining credits for next years' school service?
- How can I claim my free early or late return pass?
- How far in advance can I book my rides?
- Can I buy a temporary pass for a different route?
- Can I book or repeat the same booking onto several days in one go?
- Was I deducted the correct number of ride bundle credits?
- How can I change my pass, bundle or ticket?
- How can I share my child's travel pass with my partner?
- How can I buy more rides or top up my travel pass?
- How can I change the default stops linked to my pass?
- How do I remove expired passes or bundles from my homescreen?
- What happens if I've missed my direct debit payment?
- How do I cancel or change a booking?
- How can I book my child onto multiple routes?
- What's the best payment option for me?
- How do I delete my payment card details?
- How do I setup my direct debit?
- I want to make changes to my direct debit
- How can I find out more about my direct debit payment schedule?
- What do I do if my card wasn't accepted?
- How do I use promo codes?
- What's the best ticket option for me?
- Where can I find my timetable?
- How can I find my bus stop or route when I try and purchase a pass?
- How can I get a seat on a fully booked service?
- How can I get my first pass and book my first trip??
- How do I purchase a travel pass for a limited number of days per week?
- How can I get a receipt?
- How do I find my nearest pickup stop before I purchase a pass?